Privacy Policy
Last updated: 2025-08-28
This Privacy Policy explains how KonceptMonkey Ltd. ("KonceptMonkey", "we", "us") collects and processes personal data in connection with https://konceptmonkey.com. We act as the data controller for processing described here and comply with the EU/EEA General Data Protection Regulation (GDPR).
1. Information We Collect
- Contact data: name, email, phone, company, role (e.g., submitted via forms or onboarding).
- Usage data: pages viewed, events, device/browser info, approximate location, referrer (via analytics/cookies).
- Transactional/ops data: project context, service notes, communications metadata.
2. How We Use Personal Data
- Provide and improve services (AI automation, integrations, support).
- Communications, demos, onboarding, and account administration.
- Security, fraud prevention, and legal compliance.
- Analytics to understand feature usage and performance.
- With your consent, marketing about relevant products or updates (opt-out anytime).
3. Lawful Bases (GDPR)
We rely on one or more of: contract performance, legitimate interests (e.g., service improvement, security), consent (e.g., marketing/certain cookies), and legal obligations.
4. Sharing & International Transfers
We share data with vetted processors (hosting, analytics, communications) under Data Processing Agreements. Where data is transferred outside the EEA, we use appropriate safeguards (e.g., EU Standard Contractual Clauses).
5. Retention
We keep personal data only as long as needed for the purposes above, to meet legal obligations, resolve disputes, or enforce agreements. When no longer required, we delete or irreversibly anonymise it.
6. Your Rights
- Access, rectification, erasure, restriction, objection, and portability (GDPR Articles 15–21).
- Right to withdraw consent at any time (where processing is based on consent).
- Right to lodge a complaint with the Irish Data Protection Commission (DPC).
To exercise rights, email privacy@konceptmonkey.com. The DPC's guidance and contact details are available online.
7. Cookies & Similar Technologies
We use essential cookies for core functionality and, with consent, analytics/marketing cookies. You can manage preferences via your browser or any consent banner we provide.
8. Security
We implement administrative, technical, and physical safeguards (least-privilege access, encryption in transit at minimum). No method is 100% secure; if we detect a breach with a risk to individuals, we will notify as required by law.
9. Children
Our services are not directed to children under 16. We do not knowingly collect data from children.
10. Changes
We may update this policy. Material changes will be communicated on this page and, where appropriate, by email/notice.